Cancellation and Refund Policy

All cancellations must be requested by sending an email to intake@doctor2me.com 30 min prior to the doctor's scheduled home visit, or 15 min before the doctor's scheduled telephone call. You will receive a complete refund if the cancellation is completed in accordance with the above.

If you decide to cancel the doctor's home visit less than 30 min prior to the scheduled visit, you will be charged a $50 cancellation fee. For a telephone consultation cancelled less than 15 min before the scheduled time, you will be charged a $20 cancellation fee.

If the individual requiring service utilizes 911 services or seeks care at a hospital emergency room/urgent care center prior to actual contact with the doctor, the entire service fee will be refunded.